We've been so outstanding upset with this sort of mis-remedy and inadequate administration by American Airlines and won't ever fly you yet again.
I a short while ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. Among the stewardesses was a lady named Kim who had been a stewardess for a very long time on American. I used to be flying with my daughter and her four thirty day period outdated infant and had a number of stick with it luggage in addition to a bag for the pumping and nursing bottles. Kim was wonderful, this sort of an excellent help with many things through our vacation which include but not limited to getting about the flight, getting the luggage into your overhead compartments, acquiring us goods we would have liked during the flight and having out with the flight with our luggage.
I sincerely hope to receive a favourable reply in the next several times, so I can continue on utilizing American Airways for my journey.
My partner And that i lately took a trip for the Virgin Islands and returned on three/eleven/13. Our Flight home on American Eagle flight 4891 was delayed for get-off from St Thomas to San Juan. We ended up purported to capture a connecting flight, American Airlines flight 1454 from San Juan to JFK in Ny after a 2 hour layover. We ended up reassured in St. Thomas that we might make our link and the airplane would look ahead to the connecting passengers. After we arrived in San Juan we discovered our flight experienced by now taken off. In wanting to solve this we were being scolded for visiting the Completely wrong counter (We were despatched by an American Eagle worker towards the American ticket counter). Amazingly nevertheless, Although we had committed that “faux pas,” he was capable of print a Jet Blue ticket from his American terminal! Fortunately we had been finally on our way to our spot – JFK in Big apple. After we requested about our baggage the American agent in San Juan wasn’t absolutely sure what to tell us. He claimed they had in all probability missed the flight to JFK in addition but to examine when we arrived there. As we predicted, our bags did not follow us to this page Ny so we submitted a claim and ended up sent on our way back again to Lisbon, CT three hrs far from The big apple. Another morning, on 3/11/thirteen, we termed American Airways about our bags Which’s exactly where the runaround started. We were being initially told that our bags Must have manufactured it to JFK that early morning but they might not convey to.
we constantly fly united. usually. not long ago, however, we had the chance to purchase a Considerably lower fare on the net through american airlines. now i see why it was lessen — shopper service was atrocious, the web site didn’t do the job correctly, And that i dropped out on a great offer.
When there was a few fifty percent hour to land I noticed the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in precisely the same minute And that i phone him and she or he repeated that we actually need to be there. On this instant he reported “please, don´t stress, I´m not nervous anymore, and that means you shouldn´t be worried anymore”.
I traveled not too long ago on the airlines and knowledgeable a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Performing and because of my bronchial asthma it was incredibly hot and I felt amusing.
I obtained the below reaction from American Airlines soon after I refused their provide of the $twenty five.00 vacation voucher for horrendous service. My reviews were posted on This page Nonetheless they have been removed. Their inadequate service Value me time and expense, which I can't get back plus they Imagine $twenty five.
Remember to explain to me how this can be solved. I do enter the proper precheck number over the reservation form and The shopper service agent has also check it. This doesn't use good relations which has a buyer who flies eight to 10 situations a calendar year.
The whole reverse is your employee Liibide (sorry I didn’t have the spelling of his name). I be reluctant to simply call him a Purchaser Service Rep. He did help me with some difficulties I'd on my outgoing flight but generally was of no help in any respect with my return flight.
We are sorry that you simply weren't pleased with the complimentary voucher that we offered. On the other hand, the voucher was intended to convey goodwill and to generate amends in a way to the insufficient service you claimed. It signifies an sum we feel to be fair and sensible.
We worth your identification and qualifications and be sure that we strictly preserve them with us and under no circumstances disclose any information and facts connected with you or your assignment with every other student or university.
Tomorrow, on my BIRTHDAY, I’ll handle your third share allocation like a special birthday present from all of you and tank you due to the fact-
What I choose to ask from American Airways is is it possible to guys remember to waive this price for us. I'm sure I named in currently and compensated the different, but if you fellas can be sure to help us out, that may suggest a lot for our loved ones On this vacation.